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Help with logins and passwords

I’ve forgotten my password (for my user account)

Forgotten the password for your user account? You'll need the email address you used to set up your account. You can reset your password here.

I’ve forgotten my child’s login and/or password for their player account

You can find your child’s player account login details by either:

a) logging into the user account from where the player account was set up, or

b) asking your child’s teacher for the username, password and star code if your child’s account was set up at school.

How do I login to my child’s player account?

If your child’s account was set up on the app (as opposed to our website) then the child’s game is only accessible via the app on the tablet used. You can’t access that child’s player account on another device.

If your child’s account was set up via our website then the child will have a player account with login details such as a username, password, star code and special login page. These details can be used to access your child’s game via our website or app.

You can find the required login details by either:
a) logging into the user account from where the player account was set up, or
b) asking your child’s teacher for the username, password and star code if your child’s account was set up at school.

If you want to login to the player account on the website, then you’ll need your child’s username, password and/or unique login page.

If you want to login to the player account on the app, then you’ll need your child’s username, password and/or star code.

Depending on what player password settings the teacher or parent has set up on their account, you might only need to enter a child’s username and star code to access the game.

How do I create a new player account that can be accessed on more than one device (i.e. a school laptop and a personal tablet)?

Use our website to create new player accounts that can be accessed on more than one device.
Teach Your Monster to Read has the functionality to allow users to create multiple player accounts which can be logged into on different laptops, PCs or tablets.

  1. Create an account or login to a teacher or parent (user) account via our website.
  2. Add as many player accounts as you like within the user account.
  3. Decide on your player password settings: switch passwords off, create unique passwords or just leave on auto-passwords.
  4. Login to the game via our website using the player’s username, password and/or unique login page (depending on player password settings).
  5. Login to the game via our app using the player’s username, password and/or unique star code (depending on player password settings).

WARNING! If you use the app to create a player then the player account will only be accessible via that specific tablet.

Still need assistance? Get more help or contact us.