Help with logins and passwords
I’ve forgotten my password (for my user account)
Forgotten the password for your user account? You'll need the email address you used to set up your account. You can reset your password here.
I’ve forgotten my child’s login and/or password for their player account
You can find your child’s player account login details by either:
a) logging into the user account from where the player account was set up, or
b) asking your child’s teacher for the username, password and star code if your child’s account was set up at school.
How do I login to my child’s player account?
If your child’s account was created on the app (as opposed to our website) then the child’s game is only accessible via the app on the tablet used. You can’t access that child’s player account on another device.
If your child’s account was created via our website then the child will have a player account with login details such as a player name, player password, star code and special login page. These details can be used to access your child’s game via our website or app.
You can find the required login details by either:
a) logging into the user account that was used to create the player account, or
b) asking your child’s teacher for the player name, player password and star code if your child’s account was set up at school.
If you want to login to the player account to play on our website, then you’ll need your child’s player name, player password and/or their unique login page.
If you want to login to the player account on the app, then you’ll need your child’s player name, player password and/or star code.
Depending on what player password settings the teacher or parent has set up on their account, you might only need to enter a child’s username and star code to access the game.
How do I create a new player account that can be accessed on more than one device (i.e. a school laptop and a personal tablet)?
Use our website to create new player accounts that can be accessed on more than one device.
Teach Your Monster to Read has the functionality to allow users to create multiple player accounts which can be logged into on different laptops, PCs or tablets.
- Create an account or login to a teacher or parent (user) account via our website.
- Add as many player accounts as you like within the user account.
- Decide on your player password settings: switch passwords off, create unique passwords or just leave on auto-passwords.
- Login to the game via our website using the player’s username, password and/or unique login page (depending on player password settings).
- Login to the game via our app using the player’s username, password and/or unique star code (depending on player password settings).
WARNING! If you use the app to create a player then the player account will only be accessible via that specific device.
How do I turn off the password feature for players?
Log into your account and then click on 'Account settings'.
Scroll down to 'Password settings' and click on 'no passwords'
IMPORTANT: The account will get a dedicated URL for the game and your children can login with their name only.
Here is a video that shows you how to implement the 'no password' feature. https://vimeo.com/132307062
Can I create my own simple passwords for players to login with?
Yes, you can change the passwords and player names to something memorable.
Click on 'Account settings'.
Change the password settings to 'editable passwords'.
Edit your players names and passwords to whatever you like by clicking 'edit' next to their names on the home screen.
You can click back into ‘Account settings and click ‘Edit player passwords in bulk’ to upload a spreadsheet of your chosen usernames and passwords.
IMPORTANT: The account will get a dedicated URL which the players can use to login with their own passwords and usernames.
There's an error message on the app but my device is working fine
If you're getting an error message within the app and your device is otherwise working fine, then you can get help on our error message page. If you have a login timeout error then check our help on login timeouts.
How do I save the game?
Player's game progress saves automatically. For more information see our save data page.
I was stunned to see how much they enjoyed this. It blew me away.
- • Covers letters and sounds to reading full sentences.
- • Designed in collaboration with leading academics.
Why is the computer version free?
The game has been funded by the Usborne Foundation, a charity set up to support initiatives to develop early literacy.
Our mission is to help as many children learn to read as possible. The computer version is 100% free and we put profits from the app back into the Usborne Foundation, to continue to create new and exciting ways for children to learn.
The charity was founded by Peter Usborne MBE and his children, Nicola and Martin, one of the world’s leading children’s book publishing companies and Children’s Publisher of the Year 2012. He was previously one of the founders of the magazine Private Eye.
What age is it for?
The game is for children in the first stages of learning to read, or for older children who need a bit more practice. Read more details about the three games.
How do children learn from the game?
The game takes children on a magical journey, meeting colourful characters along the way and collecting fantastic rewards. When children are engaged, they’re motivated to learn.
As they progress, they rehearse a range of essential reading skills; matching letters to sounds, blending, segmenting, tricky words and reading full sentences.
Find out exactly what the game covers.
Will it work on my device?
The game runs on any normal laptop or desktop computer (including Apple Macs) and the app works on iPhone, iPad, Android and Kindle tablets.
Who are The Usborne Foundation?
Peter Usborne is the founder and Managing Director of Usborne Publishing, one of the world’s leading children’s book publishing companies and Children’s Publisher of the Year 2012. He was previously one of the founders of the magazine Private Eye, and was recently awarded an MBE for services to publishing.
"I was stunned to see how much they enjoyed this. It blew me away."
"The kids absolutely love this game - and they're learning!"
"This is a fun and engaging way to help your child learn to read. My son warmed to the game quickly and didn't want to stop playing it!"
This is a fun and engaging way to help your child learn to read. My son warmed to the game quickly and didn't want to stop playing it!